Q: What’s the minimum order size?

Our minimum order is 10 leads per product — that's the smallest batch that gives a reliable read on lead quality and response patterns, since results vary a lot even within the same practice area. There's no ongoing subscription or long-term contract beyond that: order 10, evaluate, and decide whether to reorder or scale up. We don't offer free trial, sample, or test leads — every lead delivered is a real, paid lead from an actual prospect.

Question 1

How does The Lawyer Leads work, step by step?

Accepted Answer

1) Create a free account — no setup fee.
2) Open the product page for the practice area you want leads in (e.g. Divorce, Immigration).
3) Choose your filters — case type and state and ZIP code — right on that product page.
4) Add the product to your cart and check out.
5) Matching leads are delivered to your account in real time as they come in, and you can view every lead from My Account → My Leads.

You never need your own website, landing page, or advertising — we run the campaigns and route the leads to you.

Question 2

Do I need my own website or landing page to receive leads?

Accepted Answer

No. Leads are generated through our own advertising campaigns across search, social, and display. You simply choose which practice areas and filters you want, and matching leads are delivered straight to your account — no website, capture page, or marketing setup required on your end.

Question 3

What&#8217;s the minimum order size?

Accepted Answer

Our minimum order is 10 leads per product — that's the smallest batch that gives a reliable read on lead quality and response patterns, since results vary a lot even within the same practice area. There's no ongoing subscription or long-term contract beyond that: order 10, evaluate, and decide whether to reorder or scale up. We don't offer free trial, sample, or test leads — every lead delivered is a real, paid lead from an actual prospect.

Question 4

Is there a contract or minimum monthly spend?

Accepted Answer

No. Leads are sold on a pay-per-lead basis with no long-term contract and no minimum commitment. Order as many or as few leads as you need, and pause or stop ordering at any time — there's nothing to cancel.

Question 5

Are the leads exclusive to my firm?

Accepted Answer

Yes. Every lead you purchase is sold to your firm only — it is never resold or shared with another firm. Exclusivity is guaranteed on every order, in every practice area.

Question 6

How quickly will I actually receive a lead after ordering?

Accepted Answer

Leads are delivered in real time as they come in — typically within seconds of a prospective client submitting their information — for as long as your order stays active. You'll see them appear under My Account → My Leads, and you can also enable email/SMS notifications so you know the moment a new lead lands.

Question 7

Can I start with a small order before scaling up?

Accepted Answer

Yes — there's no minimum order size or long-term commitment, so you can start with just one or a few leads to evaluate quality before increasing volume. We don't offer free trial, sample, or test leads — every lead delivered, from your very first order, is a real, paid lead from an actual prospect.

Question 8

Where do I choose which leads I receive?

Accepted Answer

On the product page for the practice area you're interested in, before you add it to your cart. Each product has its own filter options — typically case type/issue and state and ZIP code — that determine which leads you'll be sent.

Question 9

What does &#8220;Accept All&#8221; mean in the location filters?

Accepted Answer

"Accept All" is a single option that means you want leads from every location covered by that product, instead of hand-picking individual areas. It's priced as its own option — selecting it automatically takes the place of picking specific areas one by one, so you don't need to (and can't) select both at once.

Question 10

Can I select more than one location, instead of Accept All?

Accepted Answer

Yes — tick as many individual locations as you want instead of choosing Accept All. The total price of the product adjusts based on how many locations you select, so you only pay for the coverage you actually want.

Question 11

Can I filter down to a specific city, county, or postcode/ZIP, not just the whole area?

Accepted Answer

On many products, yes — once you pick your top-level location, additional fields appear letting you narrow further (for example, specific cities or postcode/ZIP targets within that area). Not every practice area has this extra layer; where it's available, it appears directly under the location filter on the product page.

Question 12

Can I change my filters after I’ve already placed an order?

Accepted Answer

Your existing order keeps the filters you chose at checkout — it doesn't change automatically. To receive leads matching different filters, place a new order with the filters you want. Any changes you make to an existing order's filters are logged and viewable under My Account → Order Update History.

Question 13

What other filters can I apply besides location?

Accepted Answer

It depends on the practice area — most products let you filter by case type or issue in addition to location, and some include filters like urgency or specific case circumstances. Check the filter section on each product page for the exact options available for that practice area.

Question 14

How do I place an order?

Accepted Answer

Select your filters on the product page for the practice area you want, click Add to Cart, then check out the same way you would on any online store — enter your billing details and complete payment. Once the order is placed, matching leads start being delivered to your account.

Question 15

Can I order more than one practice area or filter combination at once?

Accepted Answer

Yes — add each product with its own filters to your cart, and check out once for all of them together. Each product in the order keeps its own independent filters.

Question 16

What payment methods are accepted?

Accepted Answer

We accept major credit and debit cards, processed securely through Stripe at checkout. We never see or store your full card details on our servers.

Question 17

Where do I see my past orders and purchase history?

Accepted Answer

My Account → Orders shows your standard purchase history (what you bought and when). My Account → Order Update History is a separate log that tracks any changes made to an existing order's filters and the resulting price change — useful if you've adjusted an order after placing it.

Question 18

Can I pause or stop receiving leads on an order?

Accepted Answer

Since there's no contract or subscription lock-in, you're never obligated to keep ordering — simply stop placing new orders for a product whenever you like. If you have a specific active order you need adjusted or stopped, contact support and we'll help.

Question 19

I placed an order but haven’t received any leads yet — what should I do?

Accepted Answer

Lead delivery depends on matching prospects coming in for your chosen filters, so timing can vary by practice area and location. If it's been longer than expected, check My Account → My Leads to confirm the order, and reach out to support if you still don't see activity.

Question 20

Where do I see the leads I’ve received?

Accepted Answer

Go to My Account → My Leads. Select the order (and, if you want, a specific line item) from the dropdown to view every lead delivered against it — name, phone, email, location, and case details.

Question 21

How do I mark a lead as contacted, sold, or not a fit?

Accepted Answer

In My Account → My Leads, each lead has its own status dropdown — Call Back, Followed Up, Sold, or Cancel — so you can track where each prospect stands in your intake process at a glance.

Question 22

Can I add notes to a lead?

Accepted Answer

Yes — each lead in My Account → My Leads has a notes section where you can log call outcomes or follow-up details over time. Your notes are saved with a timestamp and stay attached to that lead.

Question 23

What if a lead turns out to be invalid — wrong number, duplicate, or doesn’t match my filters?

Accepted Answer

Use My Account → Lead Replace. Select the order and lead in question and submit a replacement request; once reviewed and approved, you'll get a replacement lead at no extra cost. This is covered by our standard lead replacement policy for invalid leads.

Question 24

How do I check the status of a replacement request I submitted?

Accepted Answer

Replacement requests move through Pending → Processing → Approved (or Canceled if it doesn't qualify). You can check on a request's current status from My Account → Lead Replace, or from the mobile app if you submitted or are tracking it there.

Question 25

Will I be notified as soon as a new lead comes in?

Accepted Answer

Yes — leads appear in My Account → My Leads in real time, and we also send a notification by email (and SMS, where enabled) the moment a new lead is delivered, so you can reach out to the prospect while they're still actively looking for help.

Question 26

Is there a mobile app for managing my leads?

Accepted Answer

Yes — the Lawyer Leads app lets you manage your leads from your phone: view new leads as they arrive, update statuses, add notes, and request replacements, without needing to log into the website.

Question 27

How do I log in to the app?

Accepted Answer

Use the same username/email and password you use to log in on the website. When you first open the app, pick your region (e.g. US, UK, Australia, India, Singapore) so it connects to the right account — you can change this later from Account → Change Region.

Question 28

Do I need a separate account for the app?

Accepted Answer

No — the app uses your existing website account. Anything you do in the app (status updates, notes, replacement requests) is reflected on the website too, and vice versa, since they're the same underlying account and leads.

Question 29

What can I do in the app that I can also do on the website?

Accepted Answer

The app mirrors the core My Leads and Lead Replace workflow: browse your leads, open a lead to see full contact and case details, change its status (Call Back / Followed Up / Sold / Cancel), add notes, and submit or track lead-replacement requests. Order Update History is also available under Account.

Question 30

I switched regions in the app by mistake — how do I get back to my original site?

Accepted Answer

Go to Account → Change Region and select the correct country again, then log in with that region's credentials. Each region is a separate underlying account, so make sure you're signed in against the right one.

Question 31

Can I set a daily limit on how many leads I receive?

Accepted Answer

Yes — go to My Account → Account Settings → Leads Limit Per Day, enter a number, and save. This caps how many leads are delivered to your account per day.

Question 32

Can I temporarily pause all my leads?

Accepted Answer

Yes — My Account → Account Settings has a Pause All Leads toggle. Turn it on to stop delivery account-wide, and switch it off whenever you're ready to resume.

Question 33

What do the Region and Zip Code fields in Account Settings do?

Accepted Answer

These set account-wide defaults. If a specific order doesn't have its own location filter, we fall back to the region and zip codes you've saved here. Filters you choose directly on a product page always take precedence over these account-wide defaults.

Question 34

How do I update the region or zip codes saved to my account?

Accepted Answer

Go to My Account → Account Settings. You can select your regions directly, and add zip codes either by typing a comma-separated list or uploading a CSV file (max 250 KB).

Question 35

How do I reset my password?

Accepted Answer

On the login page, click "Forgot password?" and follow the link sent to your email to set a new one.

Question 36

Where do I see my coupons, and how do I use one?

Accepted Answer

My Account → My Coupons lists every coupon code issued to you — including store credit from order adjustments — along with its discount, expiry date, and usage limit. Enter the code at checkout to apply it to your next order.

Question 37

How does store credit from an order adjustment work?

Accepted Answer

If you reduce an existing order's filters and the new total is lower than what you originally paid, the difference may be issued as a coupon rather than refunded to your original payment method. You'll find it under My Account → My Coupons.

Question 38

Do I get a receipt or invoice for my orders?

Accepted Answer

Yes — every order confirmation email includes your full purchase details, and you can view your complete order history anytime from My Account → Orders.

Question 39

Is my payment information secure?

Accepted Answer

Yes — payments are processed securely through Stripe; we never see or store your full card details on our servers.

Question 40

Do you support API/Webhook delivery?

Accepted Answer

Yes. TheLawyerLeads.com supports API and Webhook lead delivery for law firms and attorneys who receive leads in higher volumes or work with us on a long-term basis.

With API/Webhook delivery, every new legal lead can automatically flow into your:

CRM system (Clio, Lawcus, LeadDocket, HubSpot, Zoho, Salesforce, etc.)
Intake management software
Case screening tools
Google Sheets
Law firm’s internal lead distribution system

This helps your intake team respond faster, track cases better, and improve close ratios.

💡 API/Webhook automation ensures real-time leads reach your intake team instantly.

Question 41

Is there any cost for API/Webhook integration?

Accepted Answer

There is no extra cost for clients who work with us on a long-term relationship or generate leads at a consistent monthly volume.

API/Webhook integration is provided as a value-added service to help firms:

Speed up their intake workflows
Reduce manual data entry
Improve follow-up response time
Increase signed-case conversions

For occasional or one-time buyers, lead delivery through email/SMS/dashboard is available.

💡 Long-term clients recieve API/Webhook integration at no additional charge.

Question 42

How long does the API/Webhook integration take?

Accepted Answer

Most integrations are completed within 24–48 hours after receiving your endpoint or CRM intake URL.

Process:

You share your Webhook/API endpoint or CRM intake link
Our technical team maps the required data fields
We send a test lead
You confirm the lead is captured correctly
Integration goes live

For custom-built law firm CRMs, the process may take slightly longer, depending on complexity.

💡 Most law firms are fully integrated in 1–2 days.

Question 43

Can I push leads into multiple CRMs or systems?

Accepted Answer

Yes.
For growing law firms or multi-office practices, we support multi-endpoint delivery, such as:

CRM + Google Sheets
CRM + Intake Team Email
CRM + IVR/Call Center System
CRM + Case Management Software

This helps large intake teams handle leads across different channels efficiently.

💡 We can deliver each lead to multiple systems simultaneously.

Question 44

Is the API/Webhook delivery real-time?

Accepted Answer

Yes.
Just like email and SMS notifications, API/Webhook delivery is instant and real-time.
The moment a lead submits a form, your connected system receives the full lead data within seconds.

💡 Instant delivery improves intake speed — intake speed improves case sign-ups.

Question 45

What is advanced lead filtration?

Accepted Answer

Advanced lead filtration means leads are filtered before they are delivered to you, based on the criteria you select.

Instead of receiving every enquiry, you receive only those leads that match your practice area, jurisdiction, and intake preferences.

💡 Better filtering = fewer irrelevant calls + better use of intake time.

Question 46

What types of filters can I apply?

Accepted Answer

You can apply multiple filters, including:

Practice area (e.g., Personal Injury, Immigration, Family Law)
Case type or issue category
Location / jurisdiction (state, city, region)
Case urgency
Client intent indicators
Time-based availability
Other practice-specific criteria (where applicable)

These filters ensure you only receive leads aligned with your firm’s focus.

💡 Filters help your intake team speak only to relevant prospects.

Question 47

Are leads filtered before or after delivery?

Accepted Answer

Leads are filtered before delivery.

Only enquiries that meet your selected criteria are assigned to you.
Irrelevant enquiries are automatically excluded and never delivered.

💡 You only receive leads you are actually willing to handle.

Question 48

Can I change my filters later?

Accepted Answer

Yes.
You can update your filters at any time by editing your order directly from the Dashboard.

How it works:

Log in to your account
Go to Dashboard → Orders
Select the order you want to update
Edit the filters as needed and save changes

Any updates you make will apply to future leads only.
Previously delivered leads are not affected.

💡 Your lead filters are flexible — update them anytime as your practice needs change.

Question 49

Do more filters reduce lead volume?

Accepted Answer

Yes.
More filters usually mean:

Lower volume
Higher relevance

Broader filters mean:

Higher volume
Wider variety of cases

You can balance volume and precision based on your firm’s needs.

💡 Precision vs volume — you choose the balance.

Question 50

Does advanced filtering increase lead quality?

Accepted Answer

Yes — in terms of relevance.

Filtering ensures leads match your practice criteria, but conversion still depends on intake speed, consultation quality, and case viability.

💡 Filtering improves relevance — intake converts.

Question 51

Can I combine advanced filtering with daily lead caps?

Accepted Answer

Absolutely.
You can use advanced filters together with daily lead caps to fully control:

Which cases you receive
How many cases you receive
When you receive them

This helps avoid intake overload while maintaining quality.

💡 Filters control relevance — lead caps control volume.

Question 52

Do filtered-out leads get stored or resold?

Accepted Answer

No.
Leads that do not match your filters are not stored or resold to you later.

They may be routed to other eligible firms (if applicable) or excluded from delivery.

💡 You never receive leads that don’t match your criteria.

Question 53

Is advanced lead filtration mandatory?

Accepted Answer

No.
You can start with basic filters and gradually apply advanced filters once you understand performance patterns.

💡 Start simple — refine as you scale.

Question 54

How we generate leads for Lawyers?

Accepted Answer

Leads are generated through paid, intent-based digital marketing campaigns targeted at people actively searching for legal help.

We run campaigns across premium channels such as:

Google Search Ads (high legal-intent keywords)
Google Display & Discovery
Paid retargeting campaigns

Potential clients click our ads, land on optimized enquiry pages, and submit their details voluntarily.

Our campaigns are managed by certified digital marketing experts with years of experience in legal lead generation. Every lead is screened and verified to ensure you receive only high-intent prospects actively seeking legal representation.

💡 Every lead starts with a real person actively looking for legal help.

Question 55

Are these real-time leads or pre-generated leads?

Accepted Answer

All leads are generated and delivered in real-time.
The moment a potential client submits a legal enquiry, it is instantly delivered to you.

We do not use:

Old databases
Stored enquiries
Recycled leads
Third-party lead marketplaces

💡 Every lead starts with a live client action.

Question 56

Can I pause or stop lead delivery?

Accepted Answer

Yes.
You have full control over your orders and lead flow.
If you need to pause due to capacity, holidays, or staffing issues, simply contact our support team.

💡 We respect your operational limits.

Question 57

Do you work with solo attorneys as well as large firms?

Accepted Answer

Yes.
We work with:

Solo practitioners
Small firms
Mid-sized firms
Multi-location law firms
High-volume intake teams

Lead volume and delivery are adjusted based on your setup and capacity.

💡 Whether solo or scaled, leads are tailored to your practice.

Question 58

Is long-term collaboration supported?

Accepted Answer

Yes.
TheLawyerLeads.com focuses on long-term relationships, not one-time transactions.

Long-term clients benefit from:

Better optimisation
Priority support
Optional API/Webhook integration
Custom intake workflows
Consistent quality improvements

💡 We grow when your firm grows.

Question 59

Do you generate leads for specific practice areas?

Accepted Answer

Yes.
Leads are generated based on the practice areas you select, such as:

Personal Injury
Family Law
Criminal Defense
Immigration
Employment Law
Business & Contract Disputes
Other supported legal categories

Campaigns are tailored to match each practice area’s search behaviour.

💡 Practice-area targeting improves relevance and intake efficiency.

Question 60

Does lead volume depend on location and filters?

Accepted Answer

Yes.
Lead volume depends on:

Geographic demand
Practice area competitiveness
Filter specificity
Campaign activity

High-demand metro areas receive leads faster.
Narrow filters may reduce volume but increase precision.

💡 Broader filters = faster delivery. Narrow filters = higher specificity.

Question 61

Can I control how many leads I receive?

Accepted Answer

Yes. You have full control over your lead flow.

You can set a daily lead cap directly from your Dashboard → Settings page. This allows you to control how many leads you receive per day based on your intake capacity.

With the daily lead cap, you can:

Limit the number of leads delivered per day
Avoid intake overload
Align lead flow with staff availability
Increase or decrease the cap anytime

Once the daily cap is reached, no additional leads are assigned to you for that day.

💡 You decide the pace — lead delivery follows your capacity.

Question 62

Do clients submit the enquiry themselves?

Accepted Answer

Yes.
Every lead is self-submitted directly by the client through an online enquiry form.

We do not:

Auto-populate data
Scrape websites
Import third-party records
Use purchased databases

The client intentionally fills out the form, describes their issue, and submits their contact details. This ensures authenticity and compliance.

💡 Real people submit real enquiries — no shortcuts.

Question 63

Why do some leads appear less urgent than others?

Accepted Answer

Legal urgency naturally varies depending on the situation.

For example:

An arrest or accident may require immediate legal action
A divorce or business dispute may involve planning and consideration
Some clients want quick consultation, others want to compare options first

This variation is normal in legal marketing and does not indicate low lead quality. This is why evaluating multiple leads together gives a more accurate picture than judging a single interaction.

💡 Urgency differs by case type — not by lead quality.

Question 64

Can I pause or slow down leads if my intake is full?

Accepted Answer

Yes.
You can manage lead flow using:

Daily lead caps
Order adjustments
Pause your orders
Pause your account

This ensures you only receive leads when you have the capacity to respond promptly.

💡 Controlled flow prevents intake overload.

Frequently Asked Questions

Getting Started — How It Works7 questions

Selecting Your Lead Filters6 questions

Placing & Managing Orders6 questions

Viewing & Managing Your Leads6 questions

The Lawyer Leads Mobile App5 questions

Account Settings & Lead Controls5 questions

Billing, Payments & Coupons4 questions

More Questions

API/Webhook5 questions

Lead Filteration9 questions

Lead Generation12 questions

Lead Quality22 questions

Pricing7 questions

Refund & Replacement8 questions

Still have questions?